Last updated: 11 October 2026
About these terms
These terms apply to consulting, training and other services supplied by BOF CONSULTS LIMITED (“BOF Consults”, “we”, “us”), registered office: 128 City Road, London EC1V 2NX, and to use of this website. Contact us through the form on our Contact page.
Services
We will provide the services described in the proposal, order or booking confirmation agreed with you. Anything outside that scope will be agreed in writing before work starts.
Fees and payment
- Fees are as stated in the agreed proposal or order.
- Invoices are payable within 14 days of the invoice date unless agreed otherwise in writing.
- Late payments may incur statutory interest under the Late Payment of Commercial Debts (Interest) Act 1998.
- Prices and payment details for online courses are shown at the point of purchase.
Consultations
The initial 30-minute consultation is free and carries no obligation. Please give at least 24 hours’ notice if you need to cancel or reschedule. Repeated missed appointments without notice may mean we are unable to offer further free consultations.
Online courses
- Access to a course is personal to the purchaser and may not be shared or resold.
- Access lasts for 12 months from the date of purchase.
- Course materials remain our intellectual property. You may use them for your own professional development.
- Refunds: you may cancel within 14 days of purchase for a full refund, provided you have not accessed the course content. Once you start accessing the course you agree that your right to cancel is lost. This does not affect your statutory rights.
Confidentiality
Each party will keep the other’s confidential information confidential and use it only for the purposes of the services.
Intellectual property
We keep ownership of our methods, templates and materials. Deliverables created specifically for you are licensed or assigned as set out in the agreed proposal.
Liability
Our total liability to you under or in connection with the services is limited to the fees you paid for the relevant services. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law. Our advice is based on information you provide, and decisions remain yours.
Complaints
See our Complaints Procedure.
Governing law
These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction.